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Answers about buying and selling test & measurement equipment on Innovys.
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Buying on Innovys
How offers, conditions and the model catalogue work
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Shipping & delivery
Costs, insured transport, tracking and pick-up
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Payments & invoices
Card, TWINT, invoice terms and Swiss VAT
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Returns & warranty
14-day returns, DOA handling and seller warranties
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Calibration & condition grades
What Refurbished, Grade A/B and calibration dates mean
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Account & company
B2B accounts, approvals, addresses and team access
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Selling on Innovys
Listing instruments, bulk import, payouts and fees
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Tool Selector & search
Parametric filters, saved searches and shared configurations
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Frequently asked
Every listing points to a canonical model record in the Innovys catalogue. Sellers add condition, price and photos, but bandwidth, channels and sample rate come from the shared spec sheet, so filters and comparisons are always apples to apples.
New means unused and in original packaging. Refurbished means inspected, repaired where needed and tested to the manufacturer’s specification. Grade A is fully working with light cosmetic wear; Grade B is fully working with visible marks. Every grade is set against the same checklist, whoever the seller is.
Yes. Every order is insured for its full sale price from the moment the seller hands it to the carrier until it is delivered. If something arrives damaged, report it within 48 hours and the claim is handled by Innovys, not by you.
Yes. Add the instruments to your cart and choose “Request a quote” in the order summary, or select several rows in a product list. Each seller replies with a price for their items, and you can accept the quotes separately.
Payment is held by Innovys until the buyer confirms delivery or the 14-day window passes without a claim. The payout, minus the commission, is then sent to the seller’s Swiss bank account within three working days.
Visa, Mastercard and TWINT for everyone, plus bank transfer and 30-day invoice for verified business accounts. All prices are in CHF and include Swiss VAT.